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Customer relationship management development

A system that gathers every customer interaction into one record: from first enquiry to closed deal, with stages that mirror your real sales cycle.

Technologies

  • Next.js
  • PostgreSQL
  • Prisma
  • TypeScript

The problem

Customer information is scattered across WhatsApp, email and notebooks, so follow-ups slip and opportunities are forgotten — and nobody knows a deal's status without asking.

The solution

A CRM built on your own sales stages that logs every interaction automatically and reminds you of follow-ups on time, so no lead falls through.

What's included

  • Customer database
  • Deal pipeline with custom stages
  • Interaction history per customer
  • Scheduled tasks and follow-ups
  • Internal notes
  • Pipeline reporting

Features

  • Customer segmentation
  • Follow-up reminders
  • Lead source attribution
  • Stage conversion rates
  • Import and export
  • Role-based permissions

Who it's for

  • Sales teams
  • Service businesses
  • Agencies
  • Anyone managing customers in spreadsheets

Use cases

  • B2B sales tracking
  • Service enquiry management
  • Quote follow-up
  • Contract and renewal management

How it's delivered

  1. 01

    Analysis

    Requirements and scope are pinned down before a line is written.

  2. 02

    Design

    System architecture, database design and user interfaces.

  3. 03

    Development

    Incremental delivery with regular updates you follow from your account.

  4. 04

    Testing & launch

    Testing, deployment, code handover and post-launch support.

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